File Review Process

Enhancing  the effectiveness

of subrogation and recovery

The Process for File Review: Subro Pro will set up a process to review all of your claims to expeditiously identify potential subrogation recoveries, our approach in identifying potential claims for further investigation is an “Eye’s on” type investigation.  We will provide file review on both open and closed claims. The Process • Client runs a list of closed claims including certain pre-determined data fields. • SUBRO PRO performs initial “triage” of that list to come up with a final list of claims to review. • SUBRO PRO coordinates with client to review the final list either at the client facility or claim files are uploaded to SP’s secure FTP site. • SUBRO PRO then manually goes through each of these files in detail to determine missed recovery opportunities. • SUBRO PRO identifies the missed opportunities. • SUBRO PRO provides list of claims to pursue subrogation and receives approval by client. • Within 10 days of client’s approval to proceed, SP investigates and pursues. • SUBRO PRO engages in alternative dispute resolution and litigation. • Claim file will be closed down after a predetermined time agreed upon with the client and with approval to proceed, unless actively engaged in payment arrangements or activity requires additional time.